Returns & Exchanges

We want you to love your purchase, but if for any reason you’re not fully satisfied, we’re here to help.

  • Returns: Items may be returned within 14 days of delivery in their original condition and packaging.
  • Exchanges: If you’d like to exchange an item, please contact us at info@sloanecasa.com
     to arrange it.
  • Non-Returnable Items: Customized, final sale, and clearance items cannot be returned or exchanged.
  • Refunds: Once we receive your return, refunds are processed within 7–10 business days back to your original payment method.
  • Return Shipping: Customers are responsible for return shipping costs unless the item is defective or incorrect.